Contact us

6/10/2025 15:06
We are currently experiencing some technical issues with our email delivery service and may take longer than usual to reply to your message. If your query is urgent, please call us on 0800 093 9111 (Monday to Friday, 9:30am to 5:00pm). Please accept our apologies for any inconvenience caused while we work to resolve this issue.

The Society for Education and Training (SET) is here to give you the information you need and answer any questions you may have.

To help us manage your query promptly, please direct your email enquiry to the relevant contact listed below.

Please quote your SET membership number in any correspondence to help us to answer your query more efficiently.

Got a question? Submit an enquiry

You can also get in touch by completing the form below. By providing your data you agree to the SET Privacy Policy. 

By providing your data you agree to the SET Privacy Policy.

Reach out to our Helpline

Call our helpline on 0800 093 9111

Opening times:

Monday to Friday
9.30am - 5pm

Get in touch by Email

For membership enquiries, email membership@etfoundation.co.uk

For press or media enquiries, email CommsTeam@etfoundation.co.uk

We aim to respond to your email within three working days.

Get in touch by Post

Our address is:

The Society for Education and Training
157-197 Buckingham Palace Road
London 
SW1W 9SP

Need help logging in to your account?

If you have forgotten your password, the quickest and easiest solution is to reset your password online.

An email will be sent to your registered email address containing a link to reset your password.

You can log in using your registered email and/or membership number. You can find your membership number on any emails you have received from the SET.

If you cannot remember your registered email address or membership number, contact membership@etfoundation.co.uk with your full name, date of birth and full address.

The Education and Training Foundation (ETF) training course enquiries

If you have any queries about your ETF training courses, please contact enquiries@etfoundation.co.uk.

Please note that this team will not be able to help you with SET or QTLS enquiries and will direct you to contact our membership enquiries team using the details above.

© 2025 The Education and Training Foundation. The Society for Education and Training (SET) is part of the Education and Training Foundation.
Company number 08540597. Registered charity number: 1153859. 157-197 Buckingham Palace Road London SW1W 9SP.