Goods and services

The goods and services provided by the Society for Education and Training (SET) are only available to current members whose membership subscription is up to date.

For the purposes of this policy, goods and services, include anything purchased from SET. For detailed information on the individual costs of goods and services please refer to the relevant section of the SET website.

SET does not accept liability if payment is refused or declined by the credit/debit card supplier (due to incorrect card details or other reasons).

We are no longer accepting cheques as payment. 

Confirmation of Payment

You will receive a confirmation of your payment by email as well as an on-screen confirmation after payment has been received.

Disclaimer

SET is Payment Card Industry Data Security Standard (PCI DSS) compliant.

SET does not store your credit/debit card details on the website. This information is processed by Barclaycard.

Refunds

All payments are non-refundable.
However, in extenuating circumstances the SET can exercise discretion for refund within 30 days of receipt of payment. Requests for refund must be sent in writing to the membership team.

How to contact SET

You can contact SET via phone or email. Having your membership number to hand will enable us to answer your query more efficiently.

Never include card or payment details in emails to SET.

© 2019 ETF Services Ltd Company No. 9511877. VAT Number: 212116665. A wholly owned subsidiary of The Education & Training Foundation Registered Charity No. 1153859, 157-197 Buckingham Palace Road London SW1W 9SP

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