The SET team

The SET team are a dedicated group of professionals who manage the membership offering. They work closely with the wider Education and Training Foundation team on further education workforce development.

  • SET Director - Martin Reid
  • Head of Operations - Alana Horden
  • Membership Engagement Manager - Ellie Locke
  • Membership Engagement Officer - Amanda Parkes
  • Membership Operations Coordinator - Elaine Martin
  • Systems Officer - Angela Norman
  • Head of Professional Status - Andrew Dowell
  • Professional Status Manager – Teresa Thomas
  • QTLS/ATS Participant Experience Manager - Berta Miguez-Lorenzo
  • QTLS Co-ordinator - Lewis Dan
  • Customer Service Manager – Gavin Smith

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