The SET team

The SET team are a dedicated group of professionals who manage the membership offering. They work closely with the wider Education and Training Foundation team on further education workforce development.

  • Director of Professionalism and Customer Experience - Martin Reid
  • Head of Membership - Alana Horden
  • Membership Engagement Manager - Ellie Locke
  • Membership Engagement Officer - Amanda Parkes
  • Membership Coordinator - Sandeep Hampal 
  • Systems Officer - Angela Norman
  • Head of Professional Status and Standards - Andrew Dowell
  • Professional Status Manager – Teresa Thomas
  • QTLS/ATS Participant Experience Manager - Berta Miguez-Lorenzo
  • QTLS Co-ordinator - Lewis Dan
  • Customer Service Manager – Gavin Smith

We use cookies on our website to help us offer you the best online experience. We've already placed some of these little packets of information on your browser to do this. By continuing to use our website, you're agreeing to our use of cookies. View the Privacy Policy.