The SET team

The SET team are a dedicated group of professionals who manage the membership offering. They work closely with the wider Education and Training Foundation team on further education workforce development.

The SET team:

  • Director of Professionalism and Customer Experience - Martin Reid
  • Head of Membership - Jane Galbraith
  • Membership Engagement Manager - Ellie Locke
  • Membership Engagement Officer - Amanda Parkes
  • Membership Coordinator - Sandeep Hampal 
  • Systems Officer - Angela Norman
  • Head of Professional Status and Standards - Andrew Dowell
  • Professional Status Manager – Teresa Thomas
  • QTLS/ATS Participant Experience Manager - Berta Miguez-Lorenzo
  • QTLS Co-ordinator - Lewis Dan
  • Customer Service Manager – Gavin Smith